When you signup, your packages will be promptly shipped from our center. Your first package will be shipped within 7-10 business days from your order. Your monthly packages will arrive within a delivery window of 7-10 business days, about the same time of month as your initial delivery.
We ship via the United States Post Office with standard delivery rates. Orders are not shipped on weekends or holidays.
You will be notified if we are experiencing a high volume of orders. If there is a significant delay in delivery time, we will notify you via email.
Items damaged in transit may be returned for an exchange.
Please notify us via email at firstname.lastname@example.org if you need to cancel or postpone a scheduled delivery, at least 10 business days prior to the monthly delivery date.